Workplace Dispute Resolution

Conflict & Dispute Resolution

Relationship & Team Building


Conflict Management Training

Terminations & Wrongful Dissmisal

Accessibility & Human Rights

Workplace Conflict Mediation Solutions


 Workplace Mediation provides a fast, effective, confidential, and cost-effective way to resolve conflicts within the workplace. Employers and Employees can avoid the costs and time associated with long, drawn-out conflicts, court cases and expensive legal fees. Turning Points offers an alternative dispute resolution service that has proven to be effective.  We help bring balance back to teams embroiled in disputes as well as address peer to peer and management to employee conflicts. We resolve conflicts such as Harassment, Inappropriate/Anti Social behaviours, employment contract disputes, and many others. If you are experiencing conflict with your staff or within your workplace, Turning Points can help.  

relationship & Team Building

 Leaders become great  not because of their power but because of their ability to empower others

Individual Conflict Coaching

This service is designed to provide an individual employee with the tools they need to address a workplace conflict that is getting in the way of their ability to perform at their best. The individual will be heard, supported and challenged to rise to a solution based platform.

Team Dispute Management

Turning Points works with you to transform your work team into a cohesive, coordinated team. Imagine how much your work group could accomplish if it functioned as one unit.

“When you’re at the edge of a cliff, sometimes progress is a step backwards.”

” Anonymous “

“You can’t shake hands with a clenched fist.”

Indira Ghandi

Employee Terminations & Wrongful Dismissal

Termination of employees is one of the many tasks that a manager is responsible for executing, For the majority of managers, however,  the process and result are agonizing.

On the other hand, employee experiences negative effects on their wellbeing when they are on the path to parting ways with their employer.

The road to termination is painful for both parties and can escalate to the judicial system; this is financially and emotionally taxing for both parties.

With the right tools, the majority of terminations can be managed in a non-confrontational manner leading to acceptable results.

Our Mediators Are ready to help

Accessibility & Human Rights Disputes

Turning Points will work to resolve conflicts that are related to Accessibility and Human Rights issues at the onset so that involvement with the Human Rights Commission can be avoided. Mediation provides the benefit of being able to deal with the byproducts of the dispute, such as hurt feelings, misconceptions, assumptions, attitudes, etc.  In many of these type of disputes, mediation has the capacity to encourage personal transformation while simultaneously tackling socially important issues by challenging discriminatory policies and practices that have a profound impact on the community at large.


TURNING POINTS believes not only in mediating conflicts as they arise but also in the importance of providing tools and strategies to ensure that staff and managers are equipped with the necessary skills for managing and resolve conflicts in the workplace.  Please contact us to discuss how your organization would benefit from conflict management training.

Reach Out To Us

 Give your Staff the skills, knowledge, and confidence they need to meet tough workplace challenges head-on. We will help you choose the appropriate training for your organization and tailor it to address specific goals and needs.


The Beaches, Toronto, ON