30 Years Of Experience Improving Lives
Turning Points is a company designed to improve people’s lives by supporting them in dealing with unresolved conflicts that negatively impact their overall wellbeing through conflict mediation, conflict coaching, and training services.
The founder Maritza Sanchez has over thirty years of experience in the helping profession and 15 years of experience in an Executive Director role. As a result, she has gained tremendous insight into the nature of conflicts and the positive outcomes of managing, confronting and dealing with disputes.
In addition to the hands-on experience that Maritza has accumulated over the years, she has undertaken comprehensive conflict mediation and coaching training. As a result, Maritza is a qualified mediator with the Alternative Dispute Resolution of Canada, a Community Chartered Mediator with the Ontario Mediation Coalition, and a trained workplace fairness analyst.
Turning Point’s mediators are certified, well-trained professionals from a variety of backgrounds, who understand diverse life experiences.
Founder & CEO
Maritza Sanchez has been helping people for over thirty years, initially as a social worker and for the past 15 years in the position of Executive Director for one of Toronto’s most reputable non-profit organizations.
As Executive Director, she has resolved workplace conflicts, instituted conflict resolution systems, and conducted conflict coaching.
Since 2017 Maritza has also been working as a mediator. She has mediated landlord and tenant issues and familial and workplace conflicts. Her work as a senior leader in the non-profit sector and community mediator has given her tremendous insight into the nature of conflicts and the positive outcomes of dealing with disputes through a non-judgemental, confidential, and empowering process.
In addition to the hands-on experience that Maritza has accumulated over the years, she has obtained comprehensive conflict mediation training. As a result, she is a qualified mediator (Q.Med) with ADR – Canada and a member of the ADR Institute of Ontario (Ontario’s professional association of mediators, arbitrators, and other ADR practitioners). In March 2021, she also obtained the Charter Community Mediator designation through the Ontario Community Mediation Coalition.
Maritza is also a certified Workplace Fairness Analyst with the Workplace Fairness Institute. She has a strong commitment and passion for making workplaces healthier.