mediation training
Workplace Conflict Management & Mediation Training
Conflicts are an opportunity for growth and positive change
When people learn how to communicate better, they can manage conflicts in a constructive manner
Having the ability to react to external conditions thoughtfully enhances the ability to deal with conflictions situations
WORKPLACES ARE HEALTHIER WHEN THE PEOPLE THAT WORK IN THEM can RESOLVE ISSUES IN A TIMELY, AND CONSTRUCTIVE MANNER.
WORKPLACES THAT MAINTAIN A POSITIVE CULTURE HAVE EMPLOYEES THAT ARE MORE PRODUCTIVe, AND A LOWER RATE OF STAFF TURN-OVER.
Skills & Tools
- Creating awareness and self-regulation through mindfulness
- Enhancing communication skills
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Reframing attitudes about conflict
Process
- Workplace assessment- checklist, key stakeholders interviews
- Design training to meet the specific, unique needs of each workplace culture.
- Create timelines and pricing
Evaluatioon
- Identify outcomes/goals/objectives
- Evaluate
- Revise
- Improve
relationship & Team Building
– Leaders become great not because of their power but because of their ability to empower others
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